Working method - Wij Bellen

I help people by calling on their behalf. Calmly, clearly, and tailored. Below I explain how I work and when I am available.

How does it work

1. You send me a call request
Let me know who I should call, what you want me to say or ask, and any important information. This can be done through the contact form or by email.

2. I carefully review your request
If something is not entirely clear, I will contact you to ask questions. This way, I ensure that the phone call goes smoothly.

3. I make the phone call on your behalf
At an agreed time, I will call the agency, organization, or person. I will adhere to your wishes and communicate calmly and clearly.

4. You will receive feedback from me
After the call, I will send you a clear summary of what was discussed and what the outcome is.

How fast do you get a reaction

– If you submit a request, you will receive a response on my next working day (Monday or Thursday).
– In most cases, I will call you the same day, unless we arrange something else.

Important to know

– I can only ask general questions at agencies such as the Tax Authority(Belastingdienst), IND, or UWV; I will not process requests that require a DigiD
– An official authorization is required for handling personal matters (such as changes or applications)
– I will only call with your consent and according to your wishes
– I will not address additional questions or answers that you have not mentioned in the same conversation
– I do not provide medical or legal advice
– Everything you share with me remains confidential

My availability

Monday’s and thursday’s

Questions?

Are you unsure if your request fits with me? Or do you not know exactly how to explain your request? Feel free to send me a message, I will think along with you.